利害關係人 – ESG at Dyaco International

Dyaco’s website had set the stakeholders’ area and offered a clear channel. The channel will accept and reply to each stakeholder’s advice or feedback. We constitute not only The Ethical Corporate Management Operational Procedures and Guidelines but also the reporting channel against illegal and immoral behaviors by each stakeholder. Setting up our reporting mailbox and direct line for people to use. We set up the whistleblower system to protect whistleblowers’ rights and keep their identity and reporting content secret. We also promise that whistleblowers will be protected and not be punished because of the report. Moreover, all the reports, how we deal with, postmortem, and improvements will be reported to the Board of Directors aperiodicity.

Competent Authority

Priority Issues

Communication Channel

Response Methods and Frequency of Communication

Regularly participate in policy discussion meetings and seminars organized by regulatory authorities and cooperate with regulatory oversight and inspections.
Hold at least one communication meeting between independent directors and accountants every year.
Release and explain significant information and announcements.
Establish a point of contact to maintain good interaction with regulatory authorities on time.

Priority Issues

Communication Channel

Response Methods and Frequency of Communication

Regularly participate in policy discussion meetings and seminars organized by regulatory authorities and cooperate with regulatory oversight and inspections.
Release and explain significant information and announcements.
Establish a point of contact to maintain good interaction with regulatory authorities on time.

Employees

Priority Issues

Communication Channel

Response Methods and Frequency of Communication

Dyaco has established an Employee Welfare Committee to promote various welfare measures and activities.
Implement a pension system, encourage employee participation in training programs, provide labor insurance, National Health Insurance, and group insurance, and emphasize labor rights and benefits.
Internal website or internal email company announcements: Regularly announce various employee welfare matters, Employee Welfare Committee information, personnel announcements, and training information.

Priority Issues

Communication Channel

Response Methods and Frequency of Communication

Dyaco has established an Employee Welfare Committee to promote various welfare measures and activities.
Implement a pension system, encourage employee participation in training programs, provide labor insurance, National Health Insurance, and group insurance, and emphasize labor rights and benefits.
Internal website or internal email company announcements: Regularly announce various employee welfare matters, Employee Welfare Committee information, personnel announcements, and training information.

Shareholders & Investors

Priority Issues

Communication Channel

Response Methods and Frequency of Communication

Corporate Governance
Regulatory Compliance
Risk Management
Shareholders &Investors
Shareholder Engagement
Sustainable Development Strategy

For key business developments and operating performance issues of interest to shareholders and investors, at least two domestic institutional investor briefings are held each year.
Establish a contact point for investor relations to facilitate two-way communication.
Regularly host visits from domestic and international institutional analysts.

Priority Issues

Communication Channel

Response Methods and Frequency of Communication

For key business developments and operating performance issues of interest to shareholders and investors, at least two domestic institutional investor briefings are held each year.
Establish a contact point for investor relations to facilitate two-way communication.
Regularly host visits from domestic and international institutional analysts.

Customers/Consumers

Priority Issues

Communication Channel

Response Methods and Frequency of Communication

Priority Issues

Communication Channel

Response Methods and Frequency of Communication

Suppliers

Priority Issues

Communication Channel

Response Methods and Frequency of Communication

We have established a "Supplier/Subcontractor Management Procedure" requiring all suppliers to sign a Supplier Responsibility Commitment before cooperating, promising to comply with relevant national and local labor laws and social standards.
The Procurement Department conducts an assessment at least once a year, using the "Supplier Social Responsibility Audit Form" to examine 60 items across five categories: labor, health and safety, environment, ethics, and management. Suppliers are required to cooperate with implementation and improvement efforts, and commit to complying with labor laws and regulations and social responsibility standards. Suppliers who fail to meet the company's environmental, occupational safety, and social responsibility management standards will have their contracts terminated or their supplier status revoked.
Our company's primary export markets include EU countries. Therefore, we adhere to hazardous substance standards to ensure that materials comply with EU restricted substances regulations. This regulation requires suppliers to comply with RoHS, REACH, and PAHs regulations and submit testing reports or self-declarations from certified organizations to ensure safety to humans and minimize environmental risks.
We conduct conflict mineral investigations on electronic materials from suppliers to confirm that they contain no conflict metals, including tantalum, tin, tungsten, and gold, mined in eastern Congo and neighboring countries. We continuously monitor our supply chain's commitment to social and environmental responsibility. Each quarter, our procurement department proactively reviews website regulations for updates and investigates suppliers for re-signing.
Regularly promote the importance of suppliers committing to environmental protection and safety and health efforts to implement corporate social responsibility.

Priority Issues

Communication Channel

Response Methods and Frequency of Communication

Dyaco has established a "Supplier/Subcontractor Management Procedure," requiring all suppliers to sign a Supplier Responsibility Commitment before cooperation, pledging to comply with relevant national and local labor regulations and social standards. The Procurement Department conducts at least one evaluation each year; if a supplier fails to meet the company’s standards for environmental, occupational safety, and social responsibility management, their contract will be terminated or their supplier status revoked.
Regularly promote the importance of suppliers committing to environmental protection and safety and health efforts to implement corporate social responsibility.

Social Organizations and Community Residents

Priority Issues

Communication Channel

Response Methods and Frequency of Communication

Actively participate in forums and seminars organized by various non-governmental organizations and academic groups.
Dyaco International Charity Foundation serves as a communication channel with relevant social organizations.
Prepare sustainability reports in both Chinese and English.
Prepare greenhouse gas reports.

Priority Issues

Communication Channel

Response Methods and Frequency of Communication

Reporting Channels for Illegal or Unethical Behavior by Stakeholders

Reporting Policy:

1. Depending on the severity of the reported incident, a reward may be granted according to the employee reward and punishment regulations. However, if internal personnel submit false reports or malicious accusations, they may face disciplinary action in accordance with the same regulations.
2. The company has established and publicly announced an independent reporting mailbox and hotline on its website and internal communications for use by both internal and external personnel.
3. Whistleblowers should provide at least the following information:

Name, ID number, and a contact address, phone number, or email address.
Name of the person being reported or other identifying information.
Specific evidence for investigation.

4. The procedures for handling reported incidents by the company should include the following:

If the report involves general employees, it should be submitted to the department supervisor. If it involves directors or senior management, it should be reported to the independent directors.
The supervisor or independent director receiving the report should verify the relevant facts and seek assistance from related departments if necessary.
If it is confirmed that the reported individual has violated relevant laws or the company's integrity policies and regulations, they should be immediately required to cease the related actions, and appropriate measures should be taken. If necessary, the company will pursue legal action against the reported individual for damages to protect its interests.
Information about the acceptance of reports, investigation process, and results should be documented and securely stored to prevent leakage.
If a reported incident is verified to be true, the relevant department of the company should conduct a review and propose improvement measures to prevent similar occurrences in the future.
The responsible unit of the company should compile all reported incidents, handling methods, and subsequent reviews and improvement measures, and report to the board of directors periodically.

Reporting Channel:

Assistant Manager Lin, Management Department

info@dyaco.com

(04)797-7123